Privacy Policy - Garden Clearance Bethnal Green
At Garden Clearance Bethnal Green, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. The information we collect includes:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Service-Related Information: Details about the garden clearance services you require, including the size of your garden, types of items to be cleared, and preferred scheduling.
- Payment Information: Credit/debit card details and billing information.
- Usage Data: Information on how you interact with our website and services.
- Cookies and Tracking Technologies: Data collected through cookies to enhance your experience.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To deliver and manage the garden clearance services you have requested.
- Communication: To contact you with updates, promotional materials, and important information regarding our services.
- Personalization: To tailor our services and website content based on your preferences and behavior.
- Improvement: To enhance our services, develop new offerings, and improve user experience.
- Security: To protect against fraudulent activities and ensure the security of our services.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our services are used.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
- With Your Consent: We may share your information for any other purpose with your consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption of sensitive data.
- Secure servers and databases.
- Regular security assessments and updates.
- Access controls to limit access to your information.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding the personal information we hold about you, including the right to:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information under certain conditions.
- Objection: Object to the processing of your personal information.
- Restrict Processing: Request the restriction of processing your personal information.
- Data Portability: Request the transfer of your personal information to another party.
To exercise any of these rights, please contact us as described in the Contact Information section. We will respond to your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
7. Third-Party Services
Our services may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
8. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. You agree to submit to the personal and exclusive jurisdiction of the courts located within England and Wales.
11. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law.
12. Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with the General Data Protection Regulation (GDPR). The DPO can be contacted through the designated channels provided in our services.
13. International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Legal Basis for Transfer
When transferring your personal information out of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as binding corporate rules or standard contractual clauses, to protect your data.
14. Compliance with Laws
We will disclose your personal information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our services.
15. Your Consent
By using our services, you consent to our Privacy Policy.
16. Feedback and Complaints
If you have any questions about this Privacy Policy or our data practices, or if you would like to make a complaint about our handling of your personal information, please reach out to us through the appropriate channels provided in our services.
17. Limitations of Our Services
While we strive to ensure the accuracy and security of your personal information, we acknowledge that no internet or email transmission is ever fully secure or error-free. We advise you to take precautions such as avoiding sending sensitive information via email.
18. Amendments to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Effective Date
This Privacy Policy is effective as of April 27, 2024.
19. Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation performed on personal data, whether or not by automated means.
- Controller: The entity that determines the purposes and means of processing personal data.
- Data Subject: The individual to whom personal data relates.
20. Third-Party Links
Our platform may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
21. Changes in Law
If there are changes in the law that affect how we handle your personal information, we will update this Privacy Policy accordingly and notify you of any significant changes.
22. No Waiver
Our failure to enforce any right or provision in this Privacy Policy will not be considered a waiver of those rights. If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
23. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Garden Clearance Bethnal Green regarding your privacy and supersedes all prior agreements and understandings.